Privacy Policy

N.J Armstrong Plumbing & Bathrooms (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.njarmstrongplumbing.com

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We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

 

N.J Armstrong Plumbing & Bathrooms is a plumbing and bathroom renovation company based in Swindon, Wiltshire. We are the data controller responsible for your personal data.

 

Contact details:
Email: info@njarmstrongplumbing.com

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What Personal Data We Collect

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We may collect and process the following information:

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• Name

• Phone number

• Email address

• Address (where relevant to a quote or job)

• Details of your enquiry or requested service

• Records of communication (phone, email, WhatsApp)

• Website usage data (including cookies and analytics

 

 

How We Collect Your Data

 

We collect your data when you:

• Fill out a contact form on our website

• Contact us via phone, email, or WhatsApp

• Request a quote or book a service

• Browse or interact with our website

 

How We Use Your Data

 

We use your personal data to:

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• Respond to your enquiries

• Provide quotes and carry out plumbing or bathroom services

• Communicate with you about your project

• Maintain internal records

• Improve our website and services

 

Lawful Basis for Processing

 

We process your data under the following lawful bases:

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• Contract – where processing is necessary to provide services you request

• Legitimate Interests – to manage enquiries and operate our business effectively

• Consent – where required (for example, for cookies or marketing communications)

 

Sharing Your Data

 

We do not sell or rent your personal data.

 

We may share your data with:

• Trusted third parties involved in delivering services (e.g. suppliers or subcontractors)

• Website hosting providers (such as Wix)

• Analytics providers (such as Google Analytics, if used)

• Legal or regulatory authorities where required

 

All third parties are required to keep your data secure and confidential.

 

Data Retention

 

We will only retain your personal data for as long as necessary to:

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• Provide services

• Comply with legal and tax obligations

• Resolve disputes

 

When your data is no longer required, it will be securely deleted.

 

Data Security

 

We take appropriate technical and organisational measures to protect your personal data, including secure systems, controlled access, and trusted service providers.

 

Cookies

 

Our website uses cookies to enhance your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

 

Your Data Protection Rights

 

Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

 

N.J Armstrong Plumbing & Bathrooms
Email: info@njarmstrongplumbing.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk